She manages and oversees the company's daily operations, working with department heads and supervisors to support day-to-day employee activities.
The Client Care Department is in charge of ensuring each department meets our client's needs. We handle client complaints, find solutions to their issues, and maintain a positive relationship. We are the lead point of contact for all client management matters.
Gener Manuel Kelley
The lifeblood of every organization is its employees. iHR Buddy’s success lies in the persistence and determination of its VAs to keep their clients happy and satisfied. And to assure the quality, competence, and overall development of its employees, the HR and Recruitment Team of iHR Buddy only hires the best of the best and further molds and prepares them regardless of the niche of their clients.
He develops and implements HR strategies and initiatives aligned with the overall business strategy, presents proposals for changes to senior management, oversees implementations, and manages the overall human resource development.
She is in charge of sourcing and recruiting internal and technical positions, conducts job offers and salary negotiations, and directly communicates hiring needs to the CEO and senior management.
He conducts job offers, background checks, and system checks, keeps an eye for detail, quickly sources and interviews top VA applicants, manages salary negotiation, and communicates any Human Resource pending requirements.
He is responsible for sending out employee paperwork such as training agreements and contracts, conducts and facilitates appraisal interviews and admin hearings, and works with the Offboarding Team for a graceful exit of Virtual Assistants.
Workforce Department role is to oversee the productivity of the organization and enable to gain insights into their business metrics to ensure a company operates effectively and efficiently. Our management is not limited in tracking time and attendance but it also includes planning, analyzing productivity and to gather information to utilize the skills of each people in order to meet the demand of the workforce in the future. Here in iHR Buddy, the goal of workforce management is to sustain productivity, business continuity and growth, work-life balance initiatives and sustain a happy workplace.
The Training Department aims to provide the Virtual Assistants of iHR Buddy the tools and skills to master the art of getting all things done. From basic General Admin tasks like Calendar, Email, and File management to specialized skills in Graphic Design, Content Writing, and even Basic Social Media Management.
Illustrates concept by designing rough layout of art and copy regarding arrangement, size, type size and style, and related aesthetic concepts.
Take a brief grasp of team's needs and specifications. He also manipulate and edit film pieces in a way that is invisible to the audience
Responsible for bringing new marketing campaigns to life by designing compelling funnel pages.
Knowledgeable in engagements and growth that shall be used to communicate ideas that can inspire, inform or captivate consumers.
Design and implement direct email marketing campaigns.
Coordinate and manage client's business, social, and personal, projects and activities.